Develop your communication skills while playing an essential role in acknowledging and thanking valued donors.

About the role

As a Donor Ambassador volunteer, you will connect directly with individual donors over the phone to provide personal acknowledgement and thanks for their valued support.


  • Complete sincere and personal donor thank you calls using the Nimble Connect calling system (sample script is provided).

  • Document conversation notes and/or updated donor information.

  • Answer donor inquiries where possible.

  • Understand and uphold Food Banks Mississauga’s confidentiality guidelines to protect donor privacy.

  • Attend a virtual onboarding training session.


As a Food Bank 2 Home Fresh Food Packing volunteer, you will pack fresh fruit and vegetables to be delivered to homebound neighbours.
18 years or older with a mature, warm, and friendly demeanour.
Access to the internet, your own phone and computer, as well as a quiet place at home to make phone calls.
Comfortable speaking to others with an ability to convey sincere gratitude over the phone.
Caring and committed, with a demonstrated passion to further Food Banks Mississauga’s mission.
Ability for your phone to be connected to our Nimble Connect system, which will protect your phone number.

Time Commitment

Minimum of 3 hours per week


6 months



Start the application process today! We look forward to welcoming you to our volunteer team.


Complete and submit the application form below.

Apply now

Our Volunteer Programs Specialist will contact you to chat further about the role and your availability.


If you are confirmed for a role, our Volunteer Programs Specialist will provide details for training, onboarding and how to create your account in our Better Impact platform.

We are a welcoming and inclusive environment for all, regardless of any aspect of identity.

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