Greet visitors and volunteers and be the welcoming face of Food Banks Mississauga.

About the role

As a Volunteer Receptionist, you will greet visitors and volunteers, answer phone calls and emails, and perform other administrative tasks as needed.

Responsibilities

  • Welcome all visitors, volunteers and folks looking for support with professionalism.

  • Handle incoming and outgoing mail.

  • Handle incoming calls and emails by prioritizing and routing them appropriately.

  • Address support and agency inquiries, especially concerning emergency food support.

Qualifications

At least 18 years of age with a mature and professional demeanor.
Excellent business communication skills, both oral and written, in the English language.
Excellent customer service skills with the ability to work with diverse groups of people.
Basic numeracy and literacy skills, as well as the ability to follow procedures.
Attention to detail and excellent time management and organisational skills.
Works well with minimal supervision with proficient typing and computer skills.
Ability to show respect for privacy and dignity for those seeking emergency food support.
Experience working with vulnerable populations is considered an asset.

Time Commitment

At least one predetermined shift per week, opportunities to fill in as needed. (Monday, Tuesday: 12:00 PM - 4:00 PM; Wednesday: 11:00 AM - 2:00 PM)

Duration

6 months minimum

Location

Food Banks Mississauga, 4544 Eastgate Pkwy, Mississauga ON, L4W 3W6

Start the application process today! We look forward to welcoming you to our volunteer team.

1

Complete and submit the application form below.

Apply now
2

Our Volunteer Programs Specialist will contact you to chat further about the role and your availability, potentially leading to a request for further information.

3

Once your additional details have been reviewed, an interview may be scheduled.

4

If you are confirmed for a role, our Office & Community Support Coordinator will provide details for training, onboarding and how to create your volunteer account.

We are a welcoming and inclusive environment for all, regardless of any aspect of identity.

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